You are entitled to receive 100% refund if:
- There are any payment mistakes, i.e. double payments.
- MOT is unable to connect you to a tutor for your scheduled class.
We understand that a situation may arise that would compel you to cancel or re-schedule your class. If you inform us in due time, the cancellation process will be executed accordingly. You may cancel or reschedule your booking for free up to 24 hours in advance.
If you cancel or reschedule with less than 24 hours’ notice, you will be charged a 50% cancellation fee. Lessons cancelled on the day will be charged the full lesson fee.